• Development Services Associate

    Job Location US-MN-St Paul
    Full Time
    Mon - Fri
    Hours of Work
  • Overview

    The Hazelden Betty Ford Foundation is the world's leading organization singularly dedicated to combating addiction to alcohol and drugs with a full continuum of services.


    Over the course of a year, we:

    • Serve over 15,000 patients annually through treatment centers in Minnesota, California, Illinois, Oregon, New York, and Florida
    • Educate over 600 professionals through our accredited Hazelden Graduate School of Addiction Studies, Professionals in Residence program and Summer Institute for Medical Students.
    • Provide publishing books and materials for over 32,000 publishing customers
    • Provide prevention services to over 50,000 students across the United States and the world

    One of our key strategic objectives is people - our employees are essential in the process of propelling our organization forward to meet the challenges and opportunities ahead. Are you ready to excel in these challenges and opportunities? Do you possess the qualities below? Join Our Team!


    What are we looking for?

    • Individuals with a Client, Customer, and/or Stakeholder Focus 
    • Results-oriented attitude
    • Interpersonal Skills and Teamwork
    • Courage and Commitment
    • Adaptability and Learning Agility

    What do we offer?

    • Competitive Benefits (health, dental, vision, etc)
    • Paid Time-Off
    • Training Opportunities
    • Retirement Savings Plan with Employer Match
    • Tuition Reimbursement
    • Free on-site gym (Center City, Plymouth & Rancho Mirage)

    Diverse individuals encouraged to apply.
    Equal Opportunity Employer:  Minorities, Women, Veterans, Disabilities


    The incumbent is a member of the Development Services Group, a team of Development Services Associates (DSAs) who together are an essential part of the Integrated Development Team that incudes Development Services Officers (DSOs) and Development Officers (DOs). The incumbent achieves a level of team performance that maintains DO confidence in, and reliance on the team for essential support in frontline fundraising. DSAs are expected to maintain a without-exception level of work-product quality and on-time task completion. Cross-training in all forms of work within the Development Services Group is mandatory. The incumbent is co-located with the team in an open office environment with constant interactions and daily or hourly deadlines.

    • Development Services Group Team

      a.       DSA tasks as assigned. DSAs provide support by planning logistics for and executing Core Process-related events, data entry, record updates, call report editing and entry, database reporting and analysis, candidate, prospect and donor data management, DO travel arrangements and expense reports, prospect research, query creation, appeal management, reporting, gift receipting and a variety of other tasks as necessary to support frontline fundraisers.

      b.       Participation in cross-training


    Required Qualifications:

    • Bachelor’s Degree or equivalent (6 years of related work experience or Associates degree plus 4 years of related work experience)
    • Familiarity with CRM and relational databases and experience with database management
    • Strong interpersonal communication skills
    • Experience using Microsoft Office programs
    • Demonstrated attention to detail (including grammar and punctuation) and accuracy
    • Ability to meet deadlines in a fast-paced environment



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