The Hazelden Betty Ford Foundation is the world's leading organization singularly dedicated to combating addiction to alcohol and drugs with a full continuum of services.
Over the course of a year, we:
One of our key strategic objectives is people - our employees are essential in the process of propelling our organization forward to meet the challenges and opportunities ahead. Are you ready to excel in these challenges and opportunities? Do you possess the qualities below? Join Our Team!
What are we looking for?
What do we offer?
Diverse individuals encouraged to apply.
Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities
Patient Access Coordinators (PAC) are the gateway to care for our applicants to become patients with one-call resolution. PAC’s will answer calls live, doing a high level assessment to determine clinical appropriateness for one of our facilities and verification of benefits. PAC’s will collaborate with a number of other roles within the organization to provide resolution for the caller in the first call and to set up an appointment for a clinical assessment when appropriate. Customer service and sales are important skills, along with the ability to multi-task.
Conduct screening to determine clinical fit for Hazelden Betty Ford substance abuse services.
Manage patient caseload to ensure conversion to admit.
Ensure appropriate documentation is recorded in patient record to facilitate complete and accurate registration in the EHR.